Free ITSM20F

Download Free EXIN ITSM20F PDF and VCE Updated Today

Vendor: EXIN
Exam Code: ITSM20F
Exam Name: IT Service Management Foundation based on ISO/IEC 20000

QUESTION 1
Which process includes the responsibility of recovering the service as quickly as possible?

A.    Availability Management
B.    IT Service Continuity Management
C.    Incident management
D.    Problem Management

Answer: C

Continue reading